Privacy Policy

This Website is owned and operated by Susan VanScoyoc, Ph.D. LLC (“Company”, “we”, or “us”).

 

This Privacy Policy, along with the Terms of Use and Disclaimer, governs your access to and use of this Website, including any content and services offered on or through the Website as a guest or registered user.

Your privacy is very important to us. Thus, we have developed this policy to outline how we collect, use, communicate, and disclose personal information. We want to make it easy for you to understand what information we collect from you, what we do with it, and how you can request access to this information. We believe this is a best practice to maintain transparency and trust with our website visitors and clients, and this also complies with the laws of many countries around the world, too. If you have questions about this policy, you can contact us at susan@docvcoach.com.
 

This Privacy Policy governs your access to and use of myconfidencecoach.com and docVcoach.com, including any content, functionality and services offered on or through these websites (the “Website”), whether as a guest or a registered user.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

 

SPECIAL NOTE: CHILDREN UNDER THE AGE OF 13

We recognize the special obligation to protect personally identifiable information obtained from children 13 years of age and younger. We do not knowingly collect personal information from children under 13. IF YOU ARE 13 YEARS OLD OR YOUNGER, PLEASE DO NOT SUBMIT ANY PERSONAL INFORMATION TO THIS SITE OR COMPANY. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

 

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at susan@docvcoach.com.

INFORMATION WE COLLECT ABOUT YOU AND WHEN

When you access the Website, we will learn certain information about you during your visit. We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.  We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

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Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. When you visit this site, you are agreeing to this Privacy Policy, the collection of information identified in this policy, and you always have the ability to opt out. 

 

We collect information so that we can make our products and services better tailored to the people who visit our site and do business with us. We collect this information to (i) deliver products and services you have purchased from us, (ii) to notify you about our product or service offerings that you may be interested in, so long as you have given us consent to do so, and (iii) to keep track of visitor information to our site and/or or create retargeted and “lookalike” audiences for advertising purposes.

 We collect information from you directly and indirectly through third-party services, as follows:

When you contact us...

  • With questions or comments in the contact form.

  • When you comment on a post directly on the website.

  • To request more information, schedule a telephone call, or sign up to the newsletter.

  • To place an order for products or services.

  • To receive your product or services.

When we contact you...

  • To provide the goods and services you requested.

  • To request occasional feedback.

  • To provide news, updates, and offers, usually by email, with a readily available Unsubscribe option.

When we contact others...

  • We may see certain personal information from third party apps and services that allow us to complete your order.

  • We may see certain personal information from third party installations that allow us to remarket our services and products to you on other websites.

  • We may see certain personal information from third party apps and services that allow us to monitor website traffic, email conversion, and other analytics data.

  • We may see your personal information when we work with third party processors, like our email provider and web host. For EU residents, please note that this means we may transmit your data across international borders. Our site and various information we collect are operated on servers located in various jurisdictions, including the United States. When you access or use the Site and/or our services, personal information about you may be transferred outside the country in which you are situated to these other locations. The Company’s policies ensure that such personal information is protected to the same standard when processed by any Company entity or office around the world. We also ensure that appropriate contracts containing standard data protection clauses approved by the European Commission to protect that information and the rights of individuals are in place with any and all third-party service providers we may use.

 Your Privacy Controls

We use third-party services on our websites to assist in communicating or interacting with the public, including social media services, widgets, apps, pixels, and plugins, as further identified below. These services may distinguish or trace your identity, through, for example, persistent, multi-session cookies. The Company is not responsible for the content or practices of third-party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policies and practices prior to disclosing any information.

When interacting with these third parties, their privacy policies apply. As of the time of this writing, we use:

  • Google Analytics: Specifically, Google Analytics collects data about visitors to the Site via Google advertising cookies and anonymous identifiers, in addition to other data which may be collected through a standard Google Analytics implementation. We do not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. Should you wish to opt out of any Google Analytics Advertising features, you are encouraged to change your Ad Settings and Ad Setting for mobile apps, through the NAI’s consumer opt-out, or by using any of the other opt-out options currently available: currently available opt-outs.

  • Facebook pixels. More information is available here and here.

  • Kartra. More information is available here.

  • Stripe. More information is available here.

 Cookies are small text files placed on your computer to collect information about the pages you view and your activities on the site. They enable the site to recognize you by, for example, remembering your username, offering a shopping cart, or keeping track of your preferences if you visit the site again. The cookie transmits this information back to the website's computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow. You can configure your system to delete cookies or disable them. See also more information on how to change cookies settings in popular desktop browsers.

  • This site uses single and multi-session cookies to enhance the visitor experience. Use the link above to opt out.

  • This site does not sell or share its email list for use by third parties.

If you choose to opt out of some or all of our data collection, you may not be able to access all features of this website or our services.

 

Keeping Your Information Secure

 

 We store personal information with third parties that use industry standard practices for data security.

 

 Your Rights to Your Information

 

 You own your personal information and have rights to it. For example, you have the rights to:

- Withdraw your consent for us to market our products and services to you and otherwise use the personal information you have provided to us. Withdrawing consent is easy. Simply click “unsubscribe” in the footer of our emails. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at susan@docvcoach.com including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

- Request a copy of the information we have about you;

- Be forgotten (that is, have your data deleted and/or ask us to stop using your information for any purpose);

- Correct inaccurate information we have about you (and that means we will notify other service providers we use, and who hold your personal information for us, of those changes as well);

- Object to direct marketing and profiling (for example, we will remove you from our email list and from any list we have uploaded for the purposes of creating custom or retargeted audiences). We also encourage you to disable data collection services on your browser;

- Make complaints about the use of your data to regulatory authorities.

To submit a request about your personal information usage, please contact us at susan@docvcoach.com with the subject line: “Personal Information Review Request”. We will comply with these requests within 30 days.

 

Compliance

We make commercially reasonable efforts to work with data controllers (like our email provider) who guarantee compliance with privacy laws like the European Union’s General Data Protection Regulation.  We store your personal information only for as long as it is needed to use it for the reasons you have consented to.

 

POLICY CHANGES

We will post any changes to our policy here. You are bound by any such revisions and should therefore periodically visit this page to review the current Online Privacy Policy to which you are bound. If we make material changes to how we treat your personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date that this Privacy Policy was most recently revised is identified at the bottom of this page. You are responsible for ensuring we have an up-to-date, active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes. 

 

Reminder:  By using this Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. 

 

CONTACT US: We welcome your questions or comments about this privacy statement. Please contact our data production officer:

Susan VanScoyoc at susan@docvcoach.com

 

Effective 10/16/2020